Branch Sales Manager Skydo
Skydo
Office Location
Full Time
Experience: 7 - 7 years required
Pay:
Salary Information not included
Type: Full Time
Location: Coimbatore
Skills: Profitability Management, Cost management, People Management, Customer experience management, Monitoring performance, Employee Retention, Customer experience, People Management, Strong Interpersonal Skills, Target setting management, portfolio quality management, Business Achieve contributed value targets, Ensure sales volumes, Provide superior customer experience, Manage TATs on credit processing, Minimize pre post disbursal discrepancies, Employee Productivity, Ability to plan execute, Leadership ability, Understanding of credit risks operational risks, Ability to manage, implement change
About Skydo
Job Description
Role: Branch Manager Vertical: Enterprise Lending Business Line: General Product: General Function: General Reports to: Cluster Manager Exp in Years Min: 7 Max: 8 Job Role The key functions will be Profitability Management - Maintaining & optimizing profitability for the branch Target setting & management Monitoring branch targets in numbers & volumes Portfolio quality management - through superior underwriting, working closely with collections Cost management managing all branch operating costs including cost of acquisition, operations etc. People management Motivating team, handling HR & administration function of the branch Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues Key Responsibilities Business Achieve contributed value targets set for the branch Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds Provide superior customer experience Manage TATs on credit & processing Minimize pre & post disbursal discrepancies Monitoring Performance Monitoring Branch performance in terms of key drivers i.e. Contributed Value.Volumes / Profitability / Expenses / Losses Employee Retention Employee Productivity Customer experience Monitor individual performance of each employee, continuously work to maximize productivity People Management Motivate and develop branch team Drive branch team to excel. Manage and mentor the team and keep attrition of branch staff low Conduct regular meeting with branch staff Provide open and honest feedback and ask for feedback. Mandatory skills 7-8 Years experience, with Atleast 4 years in Retail Assets Ability to plan & execute Strong inter-personal skills and leadership ability, Ability to create professional work culture that encourages enthusiasm and team spirit Understanding of credit risks & operational risks. Ability to manage and implement change by taking complete ownership Job Type: Full-time Work Location: In person,