Branch In Charge Professional Courier Network Limited

About Professional Courier Network Limited

Job Description

Company: Professional Couriers Network Limited Job Title: Branch Incharge Courier Operations Location: Noida, Uttar Pradesh Salary: 22,000 27,000 per month Gender: Male Age Limit: Below 40 years Experience: Mandatory Minimum 2 years in the Courier Industry only Employment Type: Full-time About Us: The Professional Couriers (TPC) is one of Indias leading courier and logistics companies, established in 1987. With a strong presence across the country, TPC has built a reputation for providing reliable and cost-effective courier services catering to both domestic and international markets. Key Responsibilities: Courier Operations Management Manage all day-to-day branch courier operations, including parcel receipt, dispatch, and tracking Ensure timely delivery and pickup of consignments within assigned areas Supervise scanning, sorting, and route allocation for incoming/outgoing parcels Ensure proper handling of sensitive, high-value, or priority shipments Team Handling Supervise delivery boys, loaders, and branch staff Assign daily tasks and monitor performance of the delivery team Train new staff on courier processes, safety protocols, and customer handling Maintain discipline and punctuality within the team Reporting & Documentation Maintain accurate records of deliveries, returns, and pending shipments Prepare and share daily MIS reports with the head office/area manager Ensure proper documentation of all incoming/outgoing consignments Customer Coordination Handle customer queries and complaints related to delayed, misplaced, or damaged shipments Ensure a high standard of customer satisfaction and service quality Coordinate with customer service and operations teams for smooth workflow Branch Compliance & Management Ensure adherence to company policies, procedures, and safety standards Maintain cleanliness, orderliness, and security of the branch premises Conduct daily checks and audits of courier logs, equipment, and staff performance Candidate Profile: Mandatory: Minimum 2 years" experience in courier Age: Below 40 years Gender: Male (required for shift flexibility and field coordination) Skills Required: Strong knowledge of local Noida routes and pin codes Team leadership & coordination Basic computer knowledge (Excel, email, courier tracking software) Good communication in Hindi (English is a plus) Job Type: Full-time Benefits: Cell phone reimbursement Paid time off Schedule: Day shift Work Location: In person,