Bpo Hindi Calling Fresher Cognify Digital

  • company name Cognify Digital
  • working location Office Location
  • job type Full Time

Experience: 1 - 1 years required

Pay:

Salary Information not included

Type: Full Time

Location: Delhi

Skills: Customer Service, Product Knowledge, Escalation Management, Research, Complaint resolution

About Cognify Digital

Job Description

The job involves answering incoming calls and responding to customer emails, as well as managing and resolving customer complaints. You will be responsible for selling products, placing customer orders in the computer system, and identifying and escalating issues to supervisors when necessary. Providing product and service information to customers and conducting research using available resources are also part of the role. This is a full-time job suitable for freshers. The benefits include health insurance and a performance bonus. The working schedule is during the day shift. The ideal candidate should have at least 1 year of total work experience, although this is preferred and not mandatory. The work location is in person. If you are customer-oriented, detail-oriented, and possess good communication skills, this role might be a good fit for you.,