Bpo Calling Inbound Process Cognify Digital

  • company name Cognify Digital
  • working location Office Location
  • job type Full Time

Experience: 1 - 1 years required

Pay:

Salary Information not included

Type: Full Time

Location: Delhi

Skills: Customer Service, Customer satisfaction, Training, Product Knowledge, Phone Handling, Policy Knowledge

About Cognify Digital

Job Description

Responsibility Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Job Types: Full-time, Fresher Benefits: Health insurance Schedule: Day shift Performance bonus Experience: total work: 1 year (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person,