Blox - Relationship Manager - Sales Blox.xyz
Blox.xyz
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: Lead Management, Customer Relationship Management, Customer Service, Sales, Negotiation, financial management
About Blox.xyz
Job Description
Responsibilities Customer 360-degree lead management on the tech platform. This will include end to end lead handling generated by the Digital engagement, self-calling on databases and call center All the leads to be nurtured with intention to culminate to closures basis the right product match for the defined area or projects basis customer's needs The Relationship Manager is required to facilitate customer walk in at the required projects to expedite the online booking process The portfolio (i.e., all the customers who have walked into any of the projects) will have to be managed for deepening relationships. Monthly relationship continuity to be managed to enhance the Customer Lifetime Value, generate potent references, and strengthen loyalty program. Relationship Manager is expected to be managing the entire lead funnel via all the relevant mediums e.g., Voice, Video, Text The Relationship Manager is expected to work closely with all customers to assist with online booking, resolve the queries, work on the financial management. Negotiate with customers OR developers for effective closure for the customers. (ref:updazz.com),