Billing Executive Mamadada Toy Shop

1. Customer Service

• Greet customers warmly and assist them in finding suitable toys.
• Understand customer needs (e.g., age, preferences, budget) and recommend appropriate products.
• Handle customer inquiries, complaints, or returns professionally.

2. Product Knowledge

• Stay informed about the features, benefits, and safety guidelines of toys.
• Be aware of current trends, popular brands, and seasonal items.
• Educate customers on how toys work and their suitability by age or developmental stage.

3. Sales

• Promote and upsell products to meet sales targets.
• Operate the cash register, handle payments (cash/card), and issue receipts.
• Inform customers about promotions, discounts, or loyalty programs.

4. Stock Management

• Assist with inventory control: restock shelves, check for low stock, and report discrepancies.
• Unpack and display new merchandise attractively.
• Ensure toys are organized, priced, and displayed according to store standards.

5. Store Maintenance

• Keep the store tidy and clean, ensuring shelves and displays are neat and safe.
• Monitor the safety of products (e.g., removing damaged items).
• Follow store policies on security and loss prevention.

6. Team Collaboration

• Coordinate with other staff to ensure smooth store operations.
• Participate in meetings, training, or product briefings.