Back End Sales- Exports Saru Silver Alloy Private Limited

About Saru Silver Alloy Private Limited

Job Description

Company Overview: We are a leading silver alloy manufacturing company dedicated to delivering superior quality products and exceptional customer service. We are seeking a motivated Back-End Sales & Operations Executive to join our team and play a key role in streamlining our sales processes and ensuring customer satisfaction. Job Location: Meerut Job Type: Full-Time Key Responsibilities: Invoicing: Prepare accurate invoices and ensure timely submission to customers. Order Processing: Handle customer orders from receipt to fulfillment, coordinating with the production and dispatch teams. Customer Interaction: Manage customer inquiries via phone, email, or in person, addressing concerns and providing timely resolutions. Work Order Management: Generate and track work orders, ensuring they are executed efficiently in collaboration with relevant teams. Documentation: Maintain proper records of invoices, purchase orders, and related sales documentation. Coordination: Act as a liaison between customers and internal departments (production, logistics, and accounts) to ensure seamless operations. Reporting: Create and update sales reports, order statuses, and pending invoice lists for management review. Customer Relationship Management: Foster positive relationships with clients by ensuring their needs are met promptly and professionally. Qualifications & Skills Required: Education: Bachelors degree in Commerce, Business Administration, or a related field. Experience: 2+ years in a sales support, operations, or similar role, preferably in the manufacturing or industrial sector. Technical Skills: Proficiency in ERP systems and invoicing software. Strong command of MS Office (Excel, Word, PowerPoint). Communication Skills: Excellent verbal and written communication skills. Organizational Skills: Ability to handle multiple tasks, prioritize effectively, and meet deadlines. Problem-Solving: Strong analytical and problem-resolution skills. Teamwork: Ability to work collaboratively across departments. What We Offer: Competitive salary and incentives based on performance. Professional growth opportunities in a dynamic work environment. Supportive and collaborative team culture.,