Automobile Sales Executive Li-On Mobility

Sales Executive

Shift timing: 10 am to 7 pm with sunday week off

Customer Interaction and Assistance:

·       Greet customers, provide product information, and assist with inquiries about vehicle models, features, pricing, and financing options.

·       Accompany customers on test drives, explain vehicle specifications, and address any questions or concerns they may have.

Sales Support:

·       Prepare quotations for customers.

·       Follow up with leads, prospects, and existing customers to provide updates, gather feedback, and close the sale

Lead Generation and Prospecting:

·       Assist in generating leads through various channels such as walk-ins, online inquiries, referrals, and promotional events.

·       Maintain a database of potential customers and track interactions using CRM software or enquiry cards

Administrative Tasks:

·       Assist in administrative tasks related to sales operations, including paperwork processing, data entry, and maintaining accurate records of sales activities.

·       Coordinate with finance and insurance departments to facilitate vehicle financing, leasing, and insurance options for customers.

Customer Service and Follow-up:

·       Provide excellent customer service throughout the sales process, from initial contact to post-sale follow-up.

·       Follow up with customers after vehicle purchases to ensure satisfaction, address any concerns, and promote customer loyalty.

Product Knowledge and Training:

·       Develop a good understanding of the showroom's vehicle inventory, features, benefits, and competitive positioning.

·       Participate in training sessions and workshops to enhance product knowledge, sales techniques, and customer service skills.

Qualifications

·       diploma or equivalent

·       Previous experience in customer service, sales support, or retail environment and a automobile dealership experience is a plus

·       Strong interpersonal, communication, and customer service skills.

·       Enthusiasm for automobiles and a willingness to learn about vehicle features, specifications, and industry trends.

·       Ability to work effectively in a team environment, collaborate with colleagues, and contribute to achieving sales goals.

·       Basic computer skills, including familiarity with CRM software, Microsoft Office Suite, and digital communication tools.

Note: Candidate should have a customer-centric approach, attention to detail, and a proactive attitude towards supporting sales initiatives and delivering exceptional service to customers.