Assistant Store Leader Hirex Services

About Hirex Services

Job Description

As an Assistant Store Leader, you will play a crucial role in supporting the Store Manager to ensure the smooth day-to-day operations of the retail store. Your responsibilities will involve supervising staff, managing inventory, and overseeing overall store operations in a B2C retail environment. Key Responsibilities: - Staff Management: You will oversee and train store associates, handle hiring and onboarding processes, and provide coaching as needed. This includes managing schedules, addressing performance issues, and fostering a positive work environment. - Inventory Management: Your role will include maintaining and monitoring stock levels, ensuring proper display for maximum sales impact. This may involve tasks such as receiving shipments, stocking shelves, and managing inventory systems. - Operational Supervision: You will be responsible for ensuring the store functions smoothly on a daily basis, handling tasks like opening and closing, managing cash transactions, and maintaining cleanliness and safety standards. - Customer Service: Providing exceptional customer service is key. This involves addressing inquiries, resolving complaints, and ensuring customers have a positive shopping experience. - Sales Performance: You will work towards meeting sales goals, implementing sales strategies, and analyzing data to enhance performance. - Communication: Maintaining effective communication with the Store Manager, staff, and customers is crucial for successful operations. Key Skills: - Leadership and Supervision: Ability to motivate and guide staff, delegate tasks efficiently, and foster a positive team environment. - Customer Service: Strong interpersonal skills, patience, and professionalism in handling customer interactions. - Communication: Clear verbal and written communication skills to interact with both staff and customers effectively. - Organizational Skills: Capability to manage multiple tasks, prioritize workload, and keep the store clean and organized. - Problem-Solving: Identifying and resolving issues promptly and effectively. - Sales Acumen: Understanding of sales strategies, techniques, and data analysis for performance enhancement. Qualifications: - High school diploma or equivalent. - Experience in a customer-facing role, ideally in retail or a related industry. - Strong organizational and communication skills. - Ability to thrive in a fast-paced environment. - Proficiency in relevant retail software and systems. Interested candidates can contact: Mayank (HR) Mobile: 7897037297 Email: Mayank@hirex.com Job Types: Full-time, Permanent, Fresher Benefits: - Health insurance - Provident Fund Schedule: - Day shift - Morning shift - Weekend availability Additional Benefits: - Performance bonus - Shift allowance - Yearly bonus Language: - English (Preferred) Work Location: In person,