Assistant Manager Technical Support Camlin Fine Sciences (CFS)
Camlin Fine Sciences (CFS)
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Customer satisfaction, Customer Support, Customer Service, Technical Support, Troubleshooting, Communication, Ticketing Tools, Problemsolving, Crm Systems
About Camlin Fine Sciences (CFS)
Job Description
Company Description Camlin Fine Sciences (CFS) is a global provider of shelf life extension solutions including antioxidants, aroma ingredients, and performance chemicals. As the world's leading integrated producer of diphenol derivatives, we serve various industries such as food, pet food, fragrances, pharmaceuticals, and more. CFS is committed to delivering high-quality products and services to meet the diverse needs of our customers. With offices, R&D, and manufacturing facilities worldwide, CFS is dedicated to innovation and bringing science to everyday life. Role Description This is a full-time hybrid role based in Pune for an Assistant Manager Technical Support at Camlin Fine Sciences (CFS). The role involves providing technical support to customers, troubleshooting issues, ensuring customer satisfaction, and delivering exceptional customer service. The position allows for flexibility with some remote work. Qualifications Customer Satisfaction, Customer Support, and Customer Service skills Technical Support and Troubleshooting abilities Strong problem-solving and communication skills Experience in a technical support role Ability to work independently and collaboratively Bachelor's degree in a relevant field or equivalent experience Knowledge of CRM systems and ticketing tools,