Assistant Branch Manager IPCS Global solutions pvt ltd

About IPCS Global Solutions Pvt Ltd

Job Description

As an Assistant Branch Manager within the Education Industry, you will be based in Attingal, Kerala, with a minimum of 3 years of experience. Reporting directly to the Regional Manager, you will play a crucial role in the day-to-day operations of the branch, overseeing staff management, ensuring high-quality educational services, and driving sales performance to achieve enrollment and revenue targets. Your responsibilities will encompass a blend of leadership, sales expertise, financial acumen, and educational oversight. Your primary responsibilities will include: Sales & Business Development: - Develop and implement sales strategies to meet enrollment objectives. - Generate leads through various channels such as digital marketing, outreach, seminars, and partnerships. - Convert leads into enrollments, track sales performance, and set and monitor sales targets. - Analyze market trends, identify new opportunities, and build strong relationships with prospective students and parents. Operations Management: - Oversee daily branch operations to ensure smooth academic and administrative functions. - Implement operational procedures for efficiency and quality service. - Coordinate class schedules, exams, and educational activities while monitoring and addressing performance issues. Staff Management: - Recruit, train, and manage teaching, admin, and sales teams. - Set performance goals, conduct regular appraisals, and foster a positive work environment. - Address staffing issues including conflict resolution and coaching. Financial Management: - Prepare and manage branch budgets, monitor financial performance, and ensure revenue and cost control. - Develop pricing strategies to maximize revenue while staying competitive. - Ensure proper financial reporting and identify areas for improvement. Customer Relationship Management: - Address inquiries and concerns from students and parents professionally. - Implement retention strategies to reduce dropouts and enhance satisfaction. - Coordinate parent-teacher meetings and student engagement activities. Academic Quality & Compliance: - Ensure academic programs meet quality and regulatory standards. - Oversee student progress and support, address academic concerns, and ensure compliance with regulations. Marketing & Branding: - Collaborate with the marketing team to increase local awareness and enrollment. - Represent the institute at events and conferences for program promotion. - Ensure consistent branding across all marketing channels. Reporting & Analysis: - Prepare performance reports on sales, financials, and operations. - Analyze trends and feedback to enhance strategies and performance. This is a full-time, permanent position with benefits including leave encashment, day shift schedule, performance bonus, and yearly bonus.,